Terms of Service

1. Acceptance of Terms

By accessing or using ThirdProof.ai (“the Platform”), you agree to be bound by these Terms of Service. If you are using the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Description of Service

ThirdProof.ai is an autonomous vendor risk intelligence platform that investigates third-party vendors by querying publicly available data sources, synthesizing findings using AI, and generating compliance-ready risk reports. The Platform is designed to support — not replace — your organization's vendor risk management and compliance decision-making processes.

3. Account Registration

You must create an account to use the Platform. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and complete information during registration and keep it up to date.

4. Acceptable Use

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable law or regulation
• Attempt to reverse-engineer, decompile, or disassemble any portion of the Platform
• Use the Platform to conduct investigations for purposes of harassment, discrimination, or unauthorized surveillance
• Resell, redistribute, or sublicense access to the Platform without our written consent (partner programs excluded)
• Interfere with or disrupt the integrity or performance of the Platform
• Attempt to gain unauthorized access to the Platform or its related systems

5. Investigation Reports and Data

Public Data: ThirdProof investigations are based on publicly available information obtained through commercial APIs and public databases. We do not access private, confidential, or classified information about the vendors you investigate.

AI-Generated Content: Risk narratives and summaries are generated using artificial intelligence. While risk tier assignments are deterministic (rules-based), narrative content may vary between investigations of the same vendor. Reports should be reviewed by qualified personnel before use in compliance or audit contexts.

Not Legal or Compliance Advice: ThirdProof reports are informational tools to support your vendor risk management program. They do not constitute legal, compliance, or audit advice. You remain responsible for your organization's compliance decisions.

6. Subscription and Payment

Access to the Platform is provided on a subscription basis. Pricing, features, and investigation limits are determined by your selected plan. Subscriptions are billed monthly or annually as specified at the time of purchase.

We reserve the right to modify pricing with 30 days' notice. Price changes will not apply to your current billing period.

7. Free Trial

We may offer a free trial period. During the trial, you may use the Platform with limited functionality. We reserve the right to modify or discontinue free trials at any time. No payment information is required to start a free trial.

8. Intellectual Property

The Platform, including its design, code, algorithms, and documentation, is owned by ThirdProof.ai and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Platform for your internal business purposes.

Investigation reports generated for your organization are yours to use, share with auditors, and include in compliance documentation. You may not resell or redistribute reports as a standalone product.

9. Limitation of Liability

To the maximum extent permitted by law, ThirdProof.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity, arising from your use of the Platform. Our total liability shall not exceed the amount you paid for the Platform in the 12 months preceding the claim.

10. Disclaimer of Warranties

The Platform is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or that investigation results will be complete or accurate. Data source availability depends on third-party API providers and may vary.

11. Termination

Either party may terminate this agreement at any time. You may cancel your subscription through your account settings or by contacting us. We may suspend or terminate your access if you violate these terms. Upon termination, your data will be retained for 90 days and then permanently deleted.

12. Changes to Terms

We may update these Terms of Service from time to time. Material changes will be communicated via email or in-platform notification at least 30 days before they take effect. Continued use of the Platform after changes take effect constitutes acceptance of the updated terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

14. Contact Us

If you have questions about these Terms of Service, please contact us at legal@thirdproof.ai.